Vellox
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AI agents that call, answer and prepare campaigns

They confirm orders by phone, answer on WhatsApp and your site, and prepare your campaigns for approval.

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A call answered by Aria, the voice agent: the recording, the outcome “Order confirmed” and the call transcript, in Romanian.
A call answered by Aria, the voice agent: recording, transcript in Romanian and the outcome, “Order confirmed”. The voice agent’s call on a phone: recording, outcome and the first lines of the transcript. Real Vellox screenshots with demo data (Aura Home store).

The voice agent calls customers

It confirms the order and address, e.g. for cash on delivery.

  • Recording and transcriptPlay the call or read what was said.
  • Auto-saved outcomesSee what was agreed with each customer.
  • Calls on your phoneSee them in the Vellox mobile app.
See it in the app: Voice Agents
The Voice Agents screen in Vellox: calls the agent answered and their outcomes.
Calls Aria answered: the latest, with the first line of its transcript, and recent ones with their outcomes.Call outcomes from the last 30 days: confirmed orders, bookings, returns and handoffs to a person.

Chat agents answer customers

On WhatsApp, Instagram and your website chat, following your playbooks.

  • Replies you prepareFor stock, shipping, returns or order status.
  • Human handoff when neededThe agent passes the chat to a teammate.
See the SMS & WhatsApp page
The chat agent’s conversations on web, WhatsApp and Instagram, and a WhatsApp chat where Aria confirms stock and price for a customer.
Conversations from web, WhatsApp and Instagram, plus a chat with the agent Aria.Open conversations by channel: web, WhatsApp and Instagram.

The agent prepares, you approve

Say what you want to sell and get a campaign ready to send.

  1. Proposes a segment

    Tells you who to email.

  2. Writes the copy

    Subject and body, with AI Copywriter.

  3. Builds the email

    With products from your catalog.

  4. Schedules it

    Picks the day and send time.

  5. You approve

    You review it before it goes out.

See the Email marketing page
The approved variant of the July newsletter: subject line, preheader and email copy, with its quality score.
The approved variant of the July newsletter: subject line, preheader and copy, with its quality score.

AI Copywriter writes in your brand voice

In Romanian, in your store’s tone.

  • Subject lines
  • Email and SMS copy
  • Social media posts
See it in the app: AI Copywriter
Aura Home’s brand voice in AI Copywriter: tone, keywords, what to avoid and the Romanian diacritics check.
Aura Home’s brand voice: tone, keywords, what to avoid and the Romanian diacritics check.