Vellox

Analytics & data

See which campaign drove every sale

Revenue by channel and campaign, what visitors do after a click, and who buys from you.

Revenue split by channel

The Attribution screen in Vellox: the chosen model, revenue credited to each channel and a summary of attributed orders.
Choose an attribution model and see the revenue from each channel: SMS, email, chat, voice and social media.Attribution summary: model, attributed orders and revenue, and what another model would change. See it in the app: Analytics & Attribution
The Campaign performance report in Vellox: attributed revenue over 90 days, orders, ROI, and revenue by week and by channel.
The campaign report for the last 90 days, updated daily: attributed revenue, orders, ROI and weekly revenue.Attributed revenue over 90 days, split by email, SMS, chat, voice and social media. See it in the app: Analytics & Attribution
The Analytics screen in Vellox: attributed revenue, messages sent, visit-to-order conversion rate and ROI.
Visit-to-order conversion rate, attributed orders and daily revenue, compared with the previous period.Attributed revenue, messages sent, conversion rate and ROI, on your phone. See it in the app: On-site tracking

Real Vellox screenshots with demo data (Aura Home store).

A profile for every customer

Activity from every channel, orders and segments, all in one place.

6,600,000+ contacts managed on the platform for online stores
A customer’s profile in the Vellox CRM, with her contact details, orders and total value.
A customer profile: total value, orders, score and activity across email, SMS, website and phone.A customer profile: contact details, tags, orders and total value.

A score for every lead

From 0 to 100, based on demographics and behavior.

  • Demographic rules Region and where they came from
  • Behavioral rules Opens, clicks and site visits
  • Grades from A to D A means hot, D means cold
The scoring model in Vellox: demographic and behavioral rules, with the points each rule gives.
The scoring model: active rules, the threshold for each grade and the points each rule gives.Behavioral rules: points for opens, clicks and site visits.

Your reports, on mobile too

The same app on a small screen: reports, conversations and calls.

The Overview screen of the Vellox app on a phone: attributed revenue, messages sent, and open and click rates.
The Analytics screen on a phone: attributed revenue, messages sent, conversion rate and ROI.
A voice agent call on a phone: the recording and the outcome “Order confirmed”.