21 modules. One platform

Messaging, automations, AI and customer data, all connected.

Book a demo Log in

The Vellox overview: attributed revenue, messages sent, and open and click rates. — The overview: revenue and messages sent, on every channel. Real Vellox screenshots with demo data (Aura Home store).

The overview: revenue and messages sent, on every channel. Real Vellox screenshots with demo data (Aura Home store).

Platform modules

Email Campaigns

Newsletters and campaigns built from your catalog.

See it in the app: Email Campaigns See the Email marketing page

Lists and segments
A report per campaign

SMS

SMS campaigns and transactional texts, sent in your store’s name.

See it in the app: SMS See the SMS & WhatsApp page

STOP to unsubscribe
Phone preview

The form for a new SMS campaign: campaign name, audience, sender and message.

Voice Agents

An AI voice agent that calls customers to confirm orders and addresses.

See it in the app: Voice Agents See the AI agents page

Cash-on-delivery orders
Recording and transcript
Outcome saved after the call

A call answered by Aria, the voice agent: recording, transcript and outcome, order confirmed.

Chat & WhatsApp

AI agents that answer customers on WhatsApp, Instagram and your website chat.

See it in the app: Chat & WhatsApp See the SMS & WhatsApp page

Reply playbooks
Human handoff when needed

Chat agents: web, WhatsApp and Instagram conversations, and how many are auto-resolved.

AI Inbox

Email, SMS, WhatsApp and Instagram messages, all in one inbox.

See it in the app: AI Inbox See the SMS & WhatsApp page

AI conversation summaries
Routing and priority rules

AI Inbox: the queue of WhatsApp, SMS, Instagram, chat and email conversations, with the AI summary of an SMS conversation.

Automations

Multi-step flows across email, SMS, chat and voice, built visually.

See it in the app: Automations See the Email marketing page

Templates ready to go
Welcome and win-back series

Cart Recovery

Automatic reminders for abandoned carts, with recovered revenue in plain view.

See it in the app: Cart Recovery See the Email marketing page

Email after 1 hour
SMS after 24 hours
Email after 3 days

Abandoned cart recovery: flow steps, recovered carts and the revenue brought in.

1:1 Personalization

Different content and product recommendations for each visitor or segment.

See it in the app: 1:1 Personalization See the Email marketing page

Variants by segment
Display rules

Dynamic content: preview by segment (VIP, new customer, cart, default) and content blocks with variants.

A/B + Send-time AI

Run A/B tests, and every email goes out at the best time for each contact.

See it in the app: A/B + Send-time AI See the Email marketing page

Winner picked automatically
Send time chosen by AI

Best send time: results of optimized sends and the predicted open rate by day and hour.

AI Copywriter

Subject lines and copy for email, SMS and social, in your brand’s voice.

AI campaign agent. Suggests the segment, writes the copy, builds the email with products and schedules it. You approve.

See it in the app: AI Copywriter See the AI agents page

Subject and copy variants
In Romanian

Landing Pages

Pages for your campaigns, built from templates, with conversions tracked.

See it in the app: Landing Pages See the Email marketing page

Templates for promos and launches
Conversion funnel per page

Landing page templates for promotions, product launches and contests, each with its average conversion.

Forms & NPS

Signup forms, surveys and your customers’ NPS score.

See it in the app: Forms & NPS See the Email marketing page

GDPR consent at signup
Promoters, passives and detractors

NPS score: promoters, passives and detractors, with each group’s trend and the spread of responses.

Loyalty & Referrals

Points and tiers for loyal customers, plus rewards when they refer you.

See it in the app: Loyalty & Referrals See the Email marketing page

Bronze, Silver, Gold and Platinum
Rules for earning points

Product Studio

AI-generated product descriptions and images for your catalog.

See it in the app: Product Studio See the Email marketing page

Pick the style, scene and format
Product descriptions

Product Studio: the image generator panel, with product, style, scene, format and number of variants.

Bookings

Customers book appointments, and Vellox sends them reminders.

See it in the app: Bookings

Attendance and cancellations

A month of bookings: attendance rate, revenue, occupancy, cancellations and a daily chart.

Content Calendar

Posts and campaigns for every channel, planned in a single calendar.

See it in the app: Content Calendar

Email, SMS and social media
A whole month on one screen

The content calendar for July 2026, with emails, SMS and posts on Instagram, TikTok and Facebook.

Analytics & Attribution

See the revenue each channel and campaign brought in.

On-site tracking. What customers view, add to cart and buy after a click, by channel.

See it in the app: Analytics & Attribution See the Analytics & data page

Attribution models
Reports by channel and campaign

Vellox analytics: revenue attributed to channels and campaigns.

Unified CRM

One profile per customer, with activity from every channel.

See it in the app: Unified CRM See the Analytics & data page

Orders, messages and calls
Segments for campaigns

Lead Scoring

Every contact gets a score from 0 to 100, based on demographics and behavior.

See it in the app: Lead Scoring See the Analytics & data page

Grades from A to D
Thresholds you can adjust

The scoring model: the 0–100 score split into grades A to D, plus demographic and behavioral rules.

Deliverability

Sending domain status, reputation and inbox placement, on one screen.

See it in the app: Deliverability See the Deliverability page

SPF, DKIM and DMARC per domain
Sending reputation

Sending and tracking domains, each with SPF, DKIM and DMARC verified.

On mobile, too

See reports, conversations and calls right from your phone.

The Vellox overview on a phone: attributed revenue, messages sent, and open and click rates. — Overview: revenue and messages sent

Email campaigns on a phone: subscribers, emails sent, opens and clicks. — Email campaigns: subscribers and opens

A new SMS campaign on a phone: campaign name, audience, sender and message. — A new SMS campaign

The steps of an abandoned cart flow on a phone: trigger, email and SMS. — Abandoned cart flow steps

A voice agent call on a phone: recording, outcome and transcript. — A call: recording and transcript

Connects to your store

And to the channels you already use for ads and messaging.

Stores
- Shopify
- WooCommerce
From a single store to groups of stores and brands.
Ads
- Meta
- Google
- TikTok
Your Vellox audiences, synced for retargeting campaigns.
Conversations
- WhatsApp
- Instagram
AI agents reply on WhatsApp and Instagram, and conversations land in AI Inbox.